New York State Commission on
National & Community Service

New York State Commission on
National & Community Service

Andrew M. Cuomo

Governor

Susan K. Stern

Commission Chair

Mark J. Walter

Executive Director

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2009 Volunteer Management Training Summit

2009 Volunteer Management Training Summit

September 22 – 24, 2009

Saratoga Hilton

Saratoga Springs, New York

Summary of the Training

The New York State Office of National and Community Service conducted training for representatives from more 50 non-profit organizations from the Saratoga region who engage volunteers to achieve their mission. Course content is designed to provide volunteer managers with resources and technical assistance to more effectively recruit, train, manage, and retain volunteers. Last September, Governor David A. Paterson announced the creation of New Yorkers Volunteer, a statewide campaign calling upon all New Yorkers to participate in our state’s recovery and renewal through service. To accommodate the increased number of volunteers this initiative will generate, the Office of National & Community Service has been allocated State resources to develop capacity and collaboration among non-profit organizations. This Regional Volunteer Summit is made possible by funding from the Corporation for National and Community Service. It is projected that similar training events will be delivered throughout the state in 2010 by Regional Volunteer Centers which provide valuable support to the State’s service initiatives.

Below you will find the PowerPoint presentations and presenter materials. If you have questions relative to the training, please contact your program administrator at New Yorkers Volunteer.

**Click here for the complete VOLUNTEER MANAGEMENT TRAINING AGENDA**

**Click here for the VISION MISSION PURPOSE WORKSHEET**

TUESDAY, SEPTEMBER 22nd

Understanding Volunteering

Participants will learn the elements of a successful volunteer program and learn characteristics of organizations that effectively engage volunteers

Understanding Volunteers Presentation

Planning Your Volunteering Program

Participants will learn to conduct their own volunteer needs assessments, write a purpose statement for their program and determine appropriate roles for volunteers.

Planning A Volunteer Program Presentation

WEDNESDAY, SEPTEMBER 23rd

Recruiting and Placing Volunteers

Participants will learn to effectively recruit the appropriate volunteers and place them. Staff will also learn how to use position descriptions and discuss the importance of background checks.

Recruiting and Placing Volunteers

POLI-HON Volunteer Position Description Worksheet

Supervising Volunteers Presentation

Team Leader Job Description

Underutilized Volunteer Recruitment Strategies

Training Volunteers

Participants will learn the importance of adequate orientation and ongoing training of volunteers

Orienting and Training Presentation

Training Volunteers Chart

Policies and Procedures

Leadership Ladder for New York Cares

THURSDAY, SEPTEMBER 24th

Evaluating your Program

Participants will learn about collecting data, tracking outcomes, and using findings to improve programmatic activities. Staff will learn the benefits of recognizing volunteers for retention purposes as well as some strategies for recognizing volunteers.

Evaluating Volunteers Presentation

Recognition Volunteer Ideas Presentation

Retaining Volunteers Presentation

Role Play Scenario

Social Motivation Activity